Privacy Policy

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This privacy policy has been compiled to better serve those who are  concerned with how their ‘Personally Identifiable Information’ (PII) is  being used online. PII, as described in US privacy law and information  security, is information that can be used on its own or with other  information to identify, contact, or locate a single person, or to  identify an individual in context. Please read our privacy policy  carefully to get a clear understanding of how we collect, use, protect  or otherwise handle your Personally Identifiable Information in  accordance with our website.

When ordering or registering on our site, as appropriate, you may be  asked to enter your name, email address, phone number or other details  to help you with your experience.

We collect information from you when you register on our site, fill out a form, Use Live Chat or enter information on our site.

We may use the information we collect from you when you register,  make a purchase, sign up for our newsletter, respond to a survey or  marketing communication, surf the website, or use certain other site  features in the following ways:

• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

Our website is scanned on a regular basis for security holes and  known vulnerabilities in order to make your visit to our site as safe as  possible.

We use regular Malware Scanning.

Your  personal information is contained behind secured networks and is only  accessible by a limited number of persons who have special access rights  to such systems, and are required to keep the information confidential.  In addition, all sensitive/credit information you supply is encrypted  via Secure Socket Layer (SSL) technology.

We implement a variety  of security measures when a user enters, submits, or accesses their  information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider  transfers to your computer’s hard drive through your Web browser (if you  allow) that enables the site’s or service provider’s systems to  recognize your browser and capture and remember certain information. For  instance, we use cookies to help us remember and process the items in  your shopping cart. They are also used to help us understand your  preferences based on previous or current site activity, which enables us  to provide you with improved services. We also use cookies to help us  compile aggregate data about site traffic and site interaction so that  we can offer better site experiences and tools in the future.

We use cookies to:

• Understand and save user’s preferences for future visits.
• Compile  aggregate data about site traffic and site interactions in order to  offer better site experiences and tools in the future. We may also use  trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is  being sent, or you can choose to turn off all cookies. You do this  through your browser settings. Since your browser is a little different,  look at your browser’s Help Menu to learn the correct way to modify  your cookies.

If you turn cookies off, It won’t affect the user’s experience.

 Phone numbers collected for SMS consent will be treated with the utmost confidentiality and will not be shared with third parties or affiliates for marketing purposes. This stringent policy is in place to ensure the protection and privacy of our valued customers' personal information. By implementing these measures, we aim to build trust and maintain the integrity of our communication channels. Our commitment to safeguarding customer data extends beyond legal requirements, reflecting our dedication to ethical business practices and respect for individual privacy rights. This approach not only protects our customers but also strengthens our reputation as a responsible and trustworthy organization in the digital age.Occasionally, at our discretion, we may include or offer third-party  products or services on our website. These third-party sites have  separate and independent privacy policies. We, therefore, have no  responsibility or liability for the content and activities of these  linked sites. Nonetheless, we seek to protect the integrity of our site  and welcome any feedback about these sites. 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from AxisPro Physical Therapy, LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. Please read the above privacy policy to know how we process personal information. Message HELP for help. Reply STOP to any message to opt out. 

1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications: If you have consented to receive text messages from AxisPro Physical Therapy, LLC.
3. Message Frequency: Message frequency may vary.
4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method: You may opt-in to receive SMS messages from AxisPro Physical Therapy, LLC in the following ways:
   • Verbally, during a conversation
   • By submitting an online form
   • By filling out a paper form

1. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
2. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at office@axispropt.com Additional Options:
   • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures:
   • Message and data rates may apply.
   • You can opt out at any time by texting “STOP.”
   • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
   • Message frequency may vary

By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions

Google’s advertising requirements can be summed up by Google’s  Advertising Principles. They are put in place to provide a positive  experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third-party vendor, uses cookies to serve ads on our  site. Google’s use of the DART cookie enables it to serve ads to our  users based on previous visits to our site and other sites on the  Internet. Users may opt-out of the use of the DART cookie by visiting  the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party  cookies (such as the Google Analytics cookies) and third-party cookies  (such as the DoubleClick cookie) or other third-party identifiers  together to compile data regarding user interactions with ad impressions  and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how  Google advertises to you using the Google Ad Settings page.  Alternatively, you can opt out by visiting the Network Advertising  Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser  add-on.

CalOPPA is the first state law in the nation to require commercial  websites and online services to post a privacy policy. The law’s reach  stretches well beyond California to require any person or company in the  United States (and conceivably the world) that operates websites  collecting Personally Identifiable Information from California consumers  to post a conspicuous privacy policy on its website stating exactly the  information being collected and those individuals or companies with  whom it is being shared. – See more at:  http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.
Once  this privacy policy is created, we will add a link to it on our  homepage or as a minimum, on the first significant page after entering  our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

Can change your personal information:

• By emailing us

We honor Do Not Track signals and Do Not Track, plant cookies, or use  advertising when a Do Not Track (DNT) browser mechanism is in place.

It’s also important to note that we do not allow third-party behavioral tracking

When it comes to the collection of personal information from children  under the age of 13 years old, the Children’s Online Privacy Protection  Act (COPPA) puts parents in control. The Federal Trade Commission,  United States’ consumer protection agency, enforces the COPPA Rule,  which spells out what operators of websites and online services must do  to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

The Fair Information Practices Principles form the backbone of  privacy law in the United States and the concepts they include have  played a significant role in the development of data protection laws  around the globe. Understanding the Fair Information Practice Principles  and how they should be implemented is critical to comply with the  various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We also agree to the Individual Redress Principle which requires that  individuals have the right to legally pursue enforceable rights against  data collectors and processors who fail to adhere to the law. This  principle requires not only that individuals have enforceable rights  against data users, but also that individuals have recourse to courts or  government agencies to investigate and/or prosecute non-compliance by  data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email,  establishes requirements for commercial messages, gives recipients the  right to have emails stopped from being sent to them, and spells out  tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at the email below.

• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy, you may contact us using the information below.

• AxisPro Physical Therapy - Palm Bay
  T: (321) 327-8509
  F: (321) 327-2130
  E: office@axispropt.com
• AxisPro Physical Therapy - Rockledge
  T: (321) 327-8509
  F: (321) 327-2130
  E: office@axispropt.com
• AxisPro Physical Therapy - Melbourne
  T: (321) 327-8509
  F: (321) 327-2130